Records Request Upload


We do not accept any records request by fax, email, and personal service. You must upload your request for records from our Request Upload Module. Follow the steps:

  • Reference Number. Enter a reference number. With this number you will be able to track your record request at any time, during the retrieval process.
  • Drag & Drop .PDF File. Drag your request file and drop it into the box or select browse to choose your file. Only ONE .PDF file per request will be processed.
  • Upload & Submit. All requests are subject to twenty business days turnaround. Please do not call during this period of time. We'll keep you posted on any further updates by fax and email.

Once your request is received, it will be processed based on your ATTACHMENT 3. An initial processing fee will be submitted for all on all types of records requested.

Download Certificates from our Online Status Portal. Make records payments with your Credit or PayPal Account, from your Secure Online Acccount.

Subpoenas for Personal Appearance must be personally served directly to the medical doctor, or to the most knowledgeable person who you are requesting to appear or testify at trial or hearing. Witness fees per California Government Code Section 68092.5, must also be included and payable to the medical provider's name, at the time of service.

Ideal Spine & Chiropractic

2617 E. Chapman Ave Ste 105

Orange CA 92869

Our Clinic Locations

DO NOT serve our practice, our staff will not process your request.
Update your records, and serve your request from My ROI Portal. If you are unable to upload, mail your request to our Records Request Processing Center.

Request Processing Center

1142 S. Diamond Bar Blvd 310

Diamond Bar, CA 91765

IT IS OUR POLICY THAT ANY OUT OF STATE SUBPOENA MUST BE ACCOMPANIED WITH A HIPAA AUTHORIZATION SIGNED BY OUR PATIENT.